Consumer Tools
Consumer Tools help employees and their family members become smarter, more effective,
more accountable consumers of health care. They need facts. They need answers. They
need sources they can trust. We provide it all, and right at their fingertips.
Key Benefits
Actionable Information
- User friendly
- Enables employer to implement and communicate to their health plan membership special
provider relationships, custom and tiered network arrangements
- Enrollment tools to help employees choose a health plan – using their own
claims data
- Network search function updated daily
- Advanced consumer health information and HRA available through our Group Purchase
arrangements
Features
Consumer Tools - Consumer Navigator©
Web-based, multi-lingual (English and Spanish) applications. These tools can be
easily integrated into an employer’s internet and/or intranet.
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Health Plan Evaluator
Employees can use Conduent Care and Quality Solutions’ website to determine which
health plan option best suits each of their needs based on their own unique claims
data, their own premium contributions and the employer’s actual plan designs.
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Provider Search Engine and Directories
Employees and their family members have the ability to search for contracted providers
and produce and print a full directory (printable directory in English only). This
tool fully supports community-based coalitions and/or special networks set up by
and employer.
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Health Library
An electronic library of primary source information sorted by health condition or
disease.
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Online Advocacy Services
Employees and their family members can email our health care professionals for confidential
and professional answers to their questions.
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HRA Integration
Ability to integrate third party Health Risk Appraisal tools.