Advocacy & Voluntary Appeals
Conduent Care and Quality Solutions’ Advocacy & Voluntary Appeals Program helps
create savvy, more engaged consumers by promoting preventive health care strategies
and by giving more choices and control over how the dollars are spent. Conduent Care
and Quality Solutions takes an administrative role for your company assisting with
provider billing and claim payment problems and coordinating care and benefits.
Key Benefits
- Helps people become better consumers
- Coaches people in how to use their health plan benefits efficiently
- Resolves issues/complaints in a professional and quick manner
- Establishes a professional and independent system for voluntary appeals and resolving
complex benefit management issues
- Helps identify systemic service and cost trends
Features
- Helps employees and their family members navigate health care and benefits.
- Manages a plan’s risk by establishing a professional appeals process.